外贸开发客户场景邮件模板及分析
Dear ***,
Sorry to troubleyou again!Please find mymail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd. Thank you in advance!
Best regards,
Cindy
先写的婉转一点，将你之前写给他的邮件放到下边。假如他或是没回应，那么就再再次发一遍，上边再加上英文大写的鲜红色或是粗字体的“RE-SEND!!!”假如或是没信息，就通电话吧~
Hi Alex,
How are you doing? Glad to get your name card from HK fair. This is Sandy
from ***. We specialized in parking sensor system, and all our products with
CE/FCC/FCCID approved! Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment. Hope to get good news from you! Thanks.
Best regards,
Sandy Sales assistant
Sandy，我要说一点，你的状况和别的盆友又不一样了。你一直在展会上取得过客人的个人名片，并且客人以前对某一款商品有兴趣，那真是是一个非常好的机遇!如果你把握了，交易量概率是非常大的!这类状况下，你尤其要标明出他在展会上选的物品，并且积极给予详细信息和价格，这一点尤为重要!
客人比较忙的，他很有可能在中国香港展上来过许多 同行业那里，问同一个商品，他会接到好多好多邮件，也许压根没时间回应或积极联络你，因此你一定要主动进攻，给予详细的材料合好的价钱，随后跟踪，获得他的信赖!假如和你刚刚那般，询问他是否有兴趣爱好，有兴趣爱好你能给他详细信息，客人会感觉好烦的，感觉你怎么必须 推一下动一下，做业务流程要学好积极，客人一个使眼色，你就需要能进行三四个姿势。客人询问你价钱，你连详尽主要参数规格包裝原材料都一并给予了。
客人询问你使用说明，你连设计图和文本都详细准确无误地给他参照。客人必须 彩盒，你不仅给了他照片，也有精确规格的刀模图，连其他客人的彩盒也一并给他做设计方案参照。你觉得，客人是否会对你印像非常好?
Hi ***,
Thank you so much for your kind reply! Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked! Please contact me if further questions. Thank you!
Kind regards,
④客户嫌价钱高时，你的回应
现行政策：使他了解你的价钱沒有报高，并不是别人一说便宜点，你嗖一下给别人少了一半价钱，只是更改产品型号，例如包裝由好的改次的，长短裁短点，净重要少些，或是输出功率底点。
Dear Kelvin,
Thank you so much for your kind mail!
Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc.
Pls don't worry about the quality. Price is important, but quality counts for much more!
Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!
All the luminosity and the body look the same! I think it's workable for both of us. Any comments?
Best regards,
⑤发过PI后客户没复信，催!
Hi ***,
Sorry to trouble you again!
Regarding the PI dated on ***, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass production!
It's a long time since I have got your reply last time. How is everything going on? If anything changed, pls keep me posted!
Thanks and best regards,
***
⑥寄了试品，而且觉得客户应该是令人满意的，可是他沒有回声
Dear ***,
Sorry to trouble you again!
Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass production. P/I will be sent to you asap after your confirmation.
If anything changed, pls keep me posted! Thank you!
Best regards,
***
或是简单版
Dear ***,
What about the final decision about our samples? We need your comments to go ahead!
Thank you!
Kind regards,
Renee
*** Co. Ltd.
Tel: ***
Fax: ***
Mail: ***
Web: ***
⑦客人拼命讲价时回应的邮件
这时候你不能一下子给别人成本价，可以用购置总数来给他打个小折，那样即使价格便宜了，总数上也补点进去。
Dear sir,
Pls find the re-checking the price as follows:
1) Super grade, USD***, give you a special discount of 2%
2) A grade, USD***, similar as super grade, but price much more competitive.
Hope we can deal. Thank you!
Rgds,
***
⑧你客户是零售商，他必须 等其客户回复以后才可以再与你联络，没事儿时发了邮件让零售商客户别将你忘记了。
Hi Johnny,
Thank you for your prompt reply!
Please keep me posted for further details.
Kind regards,
***
⑨客户要来我国看你们厂了!兴奋时别忘了发邮件确定彼此之间联系电话呀!
Hi ***,
I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!!!
Could you pls give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!
My cell phone is ***. Pls call me if any questions. Thank you!
Kind regards,
***
⑩客户让你的价钱太低做不来，给他能够 挑选的计划方案。
Dear kelvin,
Thank you for your kind mail! But unfortunately, this price also unworkable for us.
I sincerely hope to have business with you, pls realize our position. 2 suggestions as below:
1) everything keep the same, EUR2.45/pc, C&F air Stockholm
2) everything keep the same, EUR2.60/pc, with 3*AAA battery, C&F air Stockholm
Comments, please. Thank you!
Rgds,
⑪客户确立跟你说他的订单信息下给他人了，这时候发第一封信谢谢一下吧，做生意不了情分在哈!
Hi ***,
Thank you soooooo much for your kind mail! I appreciate!
We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near future, pls keep me posted! It's my pleasure to be on service of you!
By the way, will you plan to visit China soon? I really hope to have a face-to-face meeting with you!
Take care! Hope everything goes well!
Thanks and best regards
